After the chat, I realized...

[justsomebody]

Jonas,
I read a transcript of your chat, and I realize what you need to do to help bee open up. Play her the Grillz video.
It makes perfect sense. She responded to humor, and she's all about music right now. Or, you, Sarah and Daniel could perform grillz for her, so she can't ignore her.
Hey, it's worth a try.

I'm alsio thinking that maybe you have to play her Hymn back to her backwards to undo the song that she is stuck in.