Response to "Forum Rule Update: moderators actions"

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TOSG
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Post by TOSG »

deagol wrote:
TOSG wrote:
deagol wrote:I love this rule. ;) I really do. I love it so much that I want it extended to apply to all forum members. That is, no one is to publicly post anything critical of any other forum member.
That would be a tremendous mistake. As a whole, this community is tremendously positive and supportive - every other message board that I've ever posted at has been FAR more adversarial. To make such a rule would be to compromise the integrity and sincerity behind this positivity, replacing it with mere compulsion.
Well, then that's exactly the way the rule applied only to moderators should be viewed, don't you think? Hasn't there been the same support, integrity, sincerity and positivity with modertors, in general, other than a couple of incidents? Doesn't this rule compromise that, then?

At least you caught the point I was trying to make. I always have trouble planting my tongue firmly enough in my cheek so everyone knows I'm trying to be sarcastic.
Haha, okay, I get it now.

I agree with you totally.
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Post by deagol »

Taig wrote:
deagol wrote:I love this rule. ;) I really do. I love it so much that I want it extended to apply to all forum members. That is, no one is to publicly post anything critical of any other forum member.
brilliant! both of them! My god the ability totake such acomplicated issue and boil it down like that...! Amazing!

Thank you gentlemen
Ah no, thank you for understanding. I've really given this a lot of thought and I can't see any other way to make this a loving and friendly community. We should all follow that rule amongst ourselves, even if they don't make it official. I can't imagine anyone complaining about everyone here loving each other.
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longlostposter
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Post by longlostposter »

I have submitted a list of my complaints to Trainer, as this public approach is obviously being stonewalled (as have my previous attempts in PM). I suggest anyone who has an issue(s) with the mod in question send his or her complaints to Trainer as a first step.

Mods have our IP addresses. I leave it to you to reach your own conclusions.
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Post by ApotheosisAZ »

deagol wrote:Ah no, thank you for understanding. I've really given this a lot of thought and I can't see any other way to make this a loving and friendly community. We should all follow that rule amongst ourselves, even if they don't make it official. I can't imagine anyone complaining about everyone here loving each other.
As I understand this suggestion, it is a call for a combination of both written rules and a self-imposed mutual goodwill.

I like that. The diligent researchers at Neutrogena® must have been thinking along similar lines when they decided to combine shampoo and body wash to create Neutrogena Men® Invigorating Hair & Body Wash.

The thought of the forum members taking it upon themselves to engage in this mutual admiration, while also respecting the public image of the moderators, will leave us feeling clean all over.
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longlostposter
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Post by longlostposter »

ApotheosisAZ wrote:
deagol wrote:Ah no, thank you for understanding. I've really given this a lot of thought and I can't see any other way to make this a loving and friendly community. We should all follow that rule amongst ourselves, even if they don't make it official. I can't imagine anyone complaining about everyone here loving each other.
As I understand this suggestion, it is a call for a combination of both written rules and a self-imposed mutual goodwill.

I like that. The diligent researchers at Neutrogena® must have been thinking along similar lines when they decided to combine shampoo and body wash to create Neutrogena Men® Invigorating Hair & Body Wash.

The thought of the forum members taking it upon themselves to engage in this mutual admiration, while also respecting the public image of the moderators, will leave us feeling clean all over.
Shameless advertisement in the forums is off-topic.
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ApotheosisAZ
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Post by ApotheosisAZ »

longlostposter wrote:Shameless advertisement in the forums is off-topic.
I thank Juli for her helpful reminder to remain on-topic. She follows in the footsteps of our Excellent and Wise Administrator by doing so.

Some of the posts here were indeed off-topic. Perhaps the one quoted by Juli wasn't, but her reminder is still valid.

I wonder if having taken the extra time involved to have read the earlier off-topic posts hasn't led to the need for some of us to avail ourselves of the fine anti-aging products offered by Neutrogena®.

I agree with Juli. Let's get back to the real reason of this discussion; the recent policy change which clearly prohibits negative comments directed at moderator actions here at the forum.

I support it, and I want to add a suggestion of my own. I was hoping that the forum would consider using this font color for the section of the rules that covers the new policy. I like this color. By sheer coincidence, it reminds me of the color of the banner at the website for Neutrogena®.

I know this is only distinction regarding the appearance of the new policy, and not really relating to the content, but I feel the soothing color might actually make the policy more agreeable to some of the people who seem to dislike it.
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Post by milowent »

longlostposter wrote:I have submitted a list of my complaints to Trainer, as this public approach is obviously being stonewalled (as have my previous attempts in PM). I suggest anyone who has an issue(s) with the mod in question send his or her complaints to Trainer as a first step.

Mods have our IP addresses. I leave it to you to reach your own conclusions.
I encourage anyone who has an issue with any poster to send his or her complaints to Trainer as a first step. Then you should buy all the Neutrogena product you can find at your local store, while belting out at high volume, "TAKE THAT, FORUM NAYSAYERS!"

Here I will add a mysterious comment. I leave it to you to reach you own conclusions.
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Taig
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Post by Taig »

This all feels so bright and shiny and clean. It's as if the rain has stopped and the clouds dissolved into a brilliant bright rainbow...I can hear birds singing and a brook babbling


apparently this post was premature...
Last edited by Taig on Thu Jun 28, 2007 8:02 am, edited 1 time in total.
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QtheC
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Post by QtheC »

Killthesmiley wrote:there have been some really good posts here that were deleted. None of them which specifically "bash" anyone, but use certain situations as examples of why this rule is now here and why there may be problems with this rule.
Is this correct?

Ugh.

I am trying to follow this thread and catch up on the discussion, and am getting tired of reading a series of completely off-topic posts about whether or not to buy neutrogena products, and I hit this statement by kts. Having individual posts disappear silently (if this is what is happening - it's hard to tell)... that is confusing (later conversation loses it's context to later readers), and a horrible way to moderate.

Moderators, if you remove or edit a post, please leave a short statement as to what was removed and why and by whom, with a pointer to the rule that was violated. That's the least you can do if you take such bold action at all (and should be unusual).

I still have some more posts to read, but so far, there was some discussion about the "rule change" (although it still has not been clarified as to whether it applies as stated in the rules to restricting debate of specific "moderator actions" or actually includes deletion of discussion of "moderator policy" in general.)

Frankly, at this moment, the impression I have is that the Creators approved *something* based on a request from the Moderation team to help reduce attacks on moderators when they try to moderate, and that *something* has been expanded in scope to include more general discussion of policies. This is evident in the differences I pointed out in the second post on this thread between the stated rules and the way they were announced.

I returned to this thread with the intention of just catching up and staying out of the discussion, and maybe adding a comment stating that I am glad to see the thread remains unlocked and discussion continues. But if posts are being selectively and silently removed, that leaves a much less positive impression.

I'm not set in my views at this point, but I am beginning to think things have derailed on this forum. Some of samara's criticisms seemed to go a bit too far, but the statements about having a clearly stated set of rules/guidelines for users and for moderators, and then for moderators to point to these rules/guidelines when they perform moderator actions on threads ... that seemed quite sensible to me.

The idea that moderator guidelines are "private" makes no sense to me. I don't see any justification or valid reason for that. Saying, as BK did, that they have always been private up to now (I assume between the Creators and moderators) is no reason why they should remain so. What's the big secret? I say post guidelines and let the members of the community who care debate them in an appropriate forum for that purpose. This can only benefit everyone, and will make the job of moderation easier as it spreads to community members, in effect, what samara referred to as "self-policing." In other contexts, this is called "buy in" and is what happens when a community owns it's rules.

It's so weird to me that we seem to have on this site such contrasting modes - the comments section which is almost exclusively "self-policing" by users (with rare actions by the Creators and no layers of moderation between the two) ... and the forums which seems to rely too much on a few moderators rather than communally reinforced standards of conduct. What is lacking in BOTH sections is a good set of documented policies/guidelines for what is acceptable. So pick your poison.

Maybe the focus should be on posting rules/guidelines and inviting debate on those rules in some kind of organized way?

Edit:

Just to add that there are rules here:
"Forum Etiquette, Rules, and Policies (updated)"
http://lonelygirl15.com/forum/viewtopic.php?t=4841

These rules are a pretty good start, but there is one problem right off the bat:
If you have any questions or concerns about any of these rules, or if you have a suggestion for an additional one you would like to see employed, please post below.
... which sounds good, except the thread is locked and resides in "Forums Announcements." ... I think a new section for "Forum Usage and Questions for Moderators & Admins" (or some such) should be set up with these rules as a sticky post, and discussion threads kept there. Maybe this would replace the "Complaints" section?
Last edited by QtheC on Thu Jun 28, 2007 7:28 am, edited 2 times in total.
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Post by QtheC »

milowent wrote:Here I will add a mysterious comment. I leave it to you to reach you own conclusions.
lol, my sentiments exactly. It's really hard to tell if 'out of the blue' comments (that may refer to some past issue or some other thread or PM conversation ???) are there because someone is making a statement that is meant to be understood by a select few, or because the comment follows from something that was silently deleted or just randomness. Oh well.

-----
Anyway...

Apo mentioned jokingly using a color change for discussion of this topic. While that was a joke, I have seen other forums where only moderators are allowed to use non-standard colored fonts for their posts ... and this is helpful to distinguish comments left behind by moderators when they edit or delete the contents of a post due to a rules violation e.g. (invented not real):

{Edited by Supermod J to remove profanity - please PM me if you have questions.}

or perhaps

{Edited by Juniormod G to remove off-topic posting after repeated requests - please stay on topic, and PM me if you have questions.}

or possibly

{Edited by Happymod T - sorry, personal attacks are not allowed on this forum - please keep things civil, and don't hesitate to PM me if you have questions.}

or sometimes something like

{Posts moved to (new location) by Quietmod L - please continue the discussion in there, and PM me if you have questions.}

or when things get really crazy, sometimes a timeout is in order:

{Thread locked for now by Leadermod O to let things cool down while we discuss the issue privately to decide how best to respond - please bear with us and we will post an update here soon (by tomorrow). PM me if you have pressing questions before then.}

Specific mods (on this other forum) tend to pick their own color and that helps to further identify their edits with users over time. This is MUCH less confusing to other users than having something silently disappear. And don't those curly brackets look nice? (I just invented that).
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Post by Killthesmiley »

QtheC wrote:
Killthesmiley wrote:there have been some really good posts here that were deleted. None of them which specifically "bash" anyone, but use certain situations as examples of why this rule is now here and why there may be problems with this rule.
Is this correct?

Ugh.

<continued long post that ... well yea>
Yea it's pretty much the jist.

This is the exact problem and reason I have been stressing my point.

While I understand WHY this rule is here now, and I applaud the fact that BK WANTS to avoid the tension:

The deletion of posts could look bad, like an abuse of power OR there is a MISUNDERSTANDING between the poster and the moderator. There may NOT be any bashing, yet the moderator BELIEVES there is because of a MISCOMMUNICATION.

This rule does NOT ALLOW room to breathe and the room for mistakes. It enables the members to perceive the moderators as even more of pompous jackasses and egotistical power hungry idiots. (not bashing, just telling you what you'll look like when enforcing the rule )

Once again, if you do make a mistake, and get involved in MISCOMMUNICATION, the same argument will begin: Some moderators will not admit to wrong doings and will not go back and re-examine their actions. And this rule, because the way it is perceived by the posters, does not allow for mistakes to occur.
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Post by longlostposter »

I've had three posts deleted, and I know of two others that were deleted. I'm sure that is just a fraction of the number actually deleted.
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Post by silverblue »

QtheC wrote:Moderators, if you remove or edit a post, please leave a short statement as to what was removed and why and by whom, with a pointer to the rule that was violated. That's the least you can do if you take such bold action at all (and should be unusual).
I absolutely second this motion.

And I only deleted my earlier quote of something LLP said because I thought that she had edited it out of her own post and wouldn't want others to see it.

I hadn't even considered the possibility that a moderator had removed what she had written!
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Post by Broken Kid »

I have posted twice that this thread - already fairly volatile to begin with - should remain on topic and productive and that non-constructive posts would be removed. Yes, some posts were deleted. There was fair warning in this thread, and this is not a forum-wide policy change - just a means to keep this discussion civil and constructive.

For the most part, I think it has been. I appreciate the fact that people feel so strongly about the forum. It clearly is important to those of us who spend a lot of time here and enjoy posting, and that's a great thing. I think most people understand why we are amending our policy, even if they disagree with it. I feel quite strongly that this will contribute to the moderators' ability to do their jobs and will have little impact on other users.

The conversation shifted to moderator guidelines. While I do not intend at this time to make the full guidelines public, I would be happy to put together a checklist of actions moderators take for typical reasons. This may be helpful to users so they would know when a moderator may take action and why. Please allow me some time to do this, as the past few weeks have been very busy.

Another suggestion was to have a section of the forums for moderator/administration questions. That's a good idea, and I think it's something that can be implemented with relative ease. The new version of phpBB supports subforums, and I think that would be a good subforum of this area.

There was some discussion of how to tell when a moderator took action (such as editing a post, splitting a topic, locking, etc.). I will re-stress to moderators the importance of posting a brief message when an action is taken and why or contacting a user via PM (in the case of editing/deleting a post).

Although some folks may not agree, please be assured we are listening to all constructive suggestions, and if we need to adjust the rules for clarification, we will be happy to do that.
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Post by milowent »

longlostposter wrote:I've had three posts deleted, and I know of two others that were deleted. I'm sure that is just a fraction of the number actually deleted.
I had just one post deleted I think, maybe two. And I knew they probably would be, as they responded to posts by LLP which were also strong candidates for deletion. I don't think anything I've seen deleted was actually discussing the topic of the new dont-attack-mod-action-publicly rule.

too bad there wasn't a kickass video released last night.
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